M2M DataSmart Adds Support Resources. M2M DataSmart brings more support to its Startup/Growth Stage customer base.
M2M DataSmart brings more support to its Startup/Growth Stage customer base.
Today, M2M DataSmart provides network enablement and technical support to OEMs, Systems Integrators and Service Providers as a means to build and grow business from unit #1 to commercial launch. This month, M2M DataSmart officially launches its new Inside Sales Support Group as an additional resource focused on assisting customers in the startup/growth stage of their business with us (1 - 200 units).
With the majority of companies being less familiar with cellular data, the need for additional hand holding at the onset is a growing need as more new innovators of M2M & IoT come to market. So M2M DataSmart's Inside Sales resources will focus on providing faster on-boarding and additional network management support for those companies to help them with initial testing and smaller commercial deployments, as well as other services available through M2M DataSmart. "Customer service is the quintessential lynch pin to our success over the years...it's why M2M DataSmart is proud to boast a less than .2% attrition rate of our customers for four consecutive years. It's the people we put in front of our customers that strengthens the core of our business.", says Marc A. Adams - Vice President for M2M DataSmart. These and other additions show how M2M DataSmart is committed to making M2M easy for customers.
For more information visit our website at m2mdatasmart.com and IoTSmartlabs.com